Ótimo design, quarto enorme, lindo muito bom

AC didn’t work in either room we were in and no help from Customer Service after multiple phone calls.

L emplacement, la chambre propre et salle de bain.

Seul bémol nous étions 4 petits déjeuner inclus dans la formule et en arrivant on nous annonce que c'est que pour 2 personnes déçu cela nous fait des frais supplémentaires non indiqué nul part.

Super cool. Clean and spacious. Great views. I love this property.

The property charges $100 a night for incidentals. That is unheard of at any other property. Usually it’s $100 per STAY.

Great Location @ downtown; Nice clean room with two beds to accommodate family of 4 inc children; Daily cleaning by the house keeping staff and her lovely welcoming gestures

1. Opted for breakfast inclusive package but in hotel go to know breakfast is not completely inclusive. They have ala-carte with every item charged. As per the menu, average price per person to have a breakfast will be 40+USD however we were informed we get only 60USD as credit for entire family and rest needs to be paid by us! (not sure how this was arrived) 2. Called Booking.com helpline and they confirmed we have package with breakfast for all 4 and put our line onhold for 30 mins but no help in resolving this issue with hotel! 3. Front desk staff was very rude and argued 60USD is the limit immaterial of any number of people staying which was weird!!! (not sure if this was racism or thats how she talks to every ethinicity) 4. After escalation they increased to 90USD per day still we ended up paying more and eating out… 5. During checkin Front desk informed they will block the amount in card but when we received statement after a week we see they have deducted full amount on Day 1. Plus they had also deducted 10% extra than what we have to pay for full trip! (is this legally allowed?) 6. Final Settlement there were few extra charges which when validated they removed 7. After a week when we received bank statement overall hotel has charged ~700USD more than what we settled…We have raised escalation with hotel still to receive the money back (will hotel pay interest for this over charge)!!! Overall terrible experience…have done many international travels across countries but never faced any of the above except Los Angeles Hotel Indigo!!! Will never recommend to any of my friends or colleagues…

Quarto amplo, bem localizado em downtown (menos de 10 mins a pé do metrô e de bons restaurantes) e excelente atendimento do funcionário que fez nosso check-in, deu várias boas dicas da região

Entrega o que promete, mas pode melhorar alguns pontos: nosso quarto estava sem cofre, decoração

Très propre très bonne enplacement

Rein

I liked the location of the hotel. It was within walking distance of shops and restaurants. The view from the room was great. It was also very festive for the Christmas season. The staff was helpful and kind.

The hot/cold water in the bathroom seemed to be a bit off. Also, the barn door for the bathroom was heavy and awkward.

Unique design, smaller more intimate

Several problems getting into a room, and got moved around a bit. One employee was not at all sympathetic or apologetic. That said, managers made up for it really professionally.

立地、清潔、おしゃれ等

特にありませんでした。

Impressive lobby area, valet and luggage assistance personnel were extremely nice. Check in was fast and room was nice and clean.

no nightstand drawers and water in shower was cold no hot water came out on first night

Hotel Indigo was close to everything. Within walking distance to Crypto.com Arena. A lot of shops and restaurants close by. About six minutes drive to LA fashion district and Santee Alley and the jewelry district.

The pool was closed

The room was gorgeous and spacious, however it was very cold.

The food and valet service were very expensive, and given the room was so cold, it affected our overall opinion which was a shame as had this been better, it would have been good.

L’hôtel est plutôt bien situé à Downton LA.

Le petit-déjeuner n‘inclus qu‘un crédit de 30$ par personne et par nuit, que l‘on excède quasiment automatiquement avec les taxes ajoutées sur la note.

Ich hatte bei Booking Frühstück inklusive gebucht - vor Ort erklärte man mir aber, dass diese Buchung nur 30 US$ pro Person beinhalten würde. Mit einem normalen Frühstück plus Kaffee plus O-Saft war man aber schon bei ca. 35 US$. Wenn man das Frühstück inklusive direkt im Hotel bucht wären aber alle Kosten abgedeckt..... Außerdem hatten wir 2 Zimmer gebucht und immer zusammen gefrühstückt - da wollte man mir tatsächlich am Ende der Reise fast 300 € mehr abbuchen - fast komplett wegen dem Frühstück! Da kann man wohl nicht von Frühstück inklusive sprechen! Die Möbel bzw. Zimmer waren total abgenutzt!!

Did not get breakfast. Would have liked to be free and included with staying there

Late check in time

clean, great amenities, good size rooms, excellent service and staff. Location is perfect if you’re planning to be downtown.

I wish the pool opened earlier in the mornings.

The staff were very friendly, the food was great. The hotel was very clean and all facilities were well kept.

just few minutes walk to crypto.com arena

reception, bar and valet all can't change my 10 dollar bill.

staff cooperation, they respond to our concerns

room cleaning was very poor ( bed sheets were dirty with spot marks, bathroom floor dirty, plus dirty tissue under the bed) found hair in the salad air condition was leaking water on the floor on our arrival at 1 am there were no hand soap and we got it after 7 phone calls and after 2 hours no Bellboy on arrival to the hotel at 1 am

The decor, vibe, rooms

The area around hotel needs to be cleaned up. It doesn't feel like LA, with all that trash and homeless people around. It takes away from the beauty and sophistication of the hotel and surrounding buildings.

Everything

Homeless are very close.