Nice upstairs bar with great view

Close to the main road so some noise but not too bad

posizione, pulizia, valet service, qualità arredi e struttura

come spesso negli USA seppur in strutture 5stars personale troppo giovane, senza esperienza ed inadeguato completamente nella gestione di clientela internazionale; dovuto a questo il cliente non si sente a suo agio. la gestione del bar ristorante all ultimo piano che dovrebbe essere una chicca a mio modesto avviso è SURREALE, esempio pratico dirimente <. ordino due bicchieri di vino quotato visto che la zona risulta dichiaratamente enologica (napa valley ) la ragazza, pure maitre di sala mi porta due calici ( 50 USD oltre mancia obbligatoria )pero' nel bicchiere solitamente dedicato all acqua...la chiamo nuovamente al tavolo e le spiego l errore lapalissiano ; Lei totalmente ignorante mi cambia i bicchieri ma con altri simili sempre dedicati all' acqua/coca cola....la richiamo e m'innervosisco platealmente : Lei serenamente mi dice che non hanno altri bicchieri se non di questo tipo, indicandomi a conferma altri tavoli con gli stessi bicchieri...Basta ho capito, rispondo abbiamo finito...mi alzo e me ne vado...ignoranza professionale totale..inadeguata e pure maitre di sala...ecco un po' tutto lo staff era su questa falsariga concettuale...concierge compresa, voto 3.

Location was amazing. Staff was very nice. Loved the evening treats on the bed.

Sky and Vine menu options. Drinks were small , overpriced and not good. Food was subpar

Ottima posizione nel vivo downtown di Napa, camera spaziosa, confortevole e molto pulita

nulla

Very modern and clean. The standard rooms are small. We asked for a larger room which did cost more but it was well worth it. The balcony was huge, the room itself was immaculate and the bathroom was spacious and clean. The rooftop bar/restaurant and lounge area were amazing as well

The standard rooms were very small. Not a lot of room to move around

Location

1. Excellent location. There are many restaurants and tasting rooms around the hotel. the room and bathroom size is good . Spacious. 2. Hotel staff is very helpful. Cindy gave good recommendation and managed our reservations for mud bath and restaurants.

1 . The housekeeping team should give some attention to the balcony. 2. The replenishment of the bathroom essential. The housekeeping team forgot to replenish the salt bath packet. 3. The bed is too soft.

Central location to shopping and entertainment.

Room was horrible. Like it was never originally meant to be a room. Window looked out onto roof and would not open. Very stuffy in room with no airflow. Very small room could barely accommodate two people. Booked through third part so hotel said they could not help with any complaints.