La Quinta by Wyndham McAllen La Plaza Mall

Cleanliness

Overall Everything was great. Sad about hot tub not working. breakfast was mid

That hot tub was not working. The breakfast was mid. The one thing I hated was the toilet seat very uncomfortable.

Great

I had an overall pleasant stay at La Quinta. The room was pretty clean and the staff was very friendly and helpful. I loved that this place was pet friendly and there was enough grass outside for my pets to comfortably relieve themselves.

My room was very moldy and it appeared there was a leak coming from the pipes in the ceiling. I could tell that the hotel was aware of the mold because it had been painted over multiple times, yet the mold was still coming through the paint. I was staying on a Saturday night and the hotel was running karaoke in the lobby so it was very loud. The music could be heard clearly through the walls and there were tons of people in the hotel lobby and pool, making it a little uncomfortable to take my dogs outside. Fortunately, the staff was accommodating and offered me a different room without mold, and luckily I didn't have to be up early the next morning so the noise didn't bother me too much.