Truly enjoyed the Savoy.We had breakfast and dinner there. The staff was fantastic. I have no idea what Ty makes but you need to pay him more. You couldn't have found a more gregarious and dedicated server.

I don't have anything to say!! Everything was great.

Missed breakfast We tried calling to find out if we needed reservations No answer When we got downstairs they had just closed :(

Mattress

I loved the Museum atmosphere. All the exhibits on display were really intriguing. The restaurant also had a great vibe and wonderful food!

I didn't really have any things that I would have changed.

Location to parking. Clean hotel. Pleasant staff. Quick responses to problems.

A/C didn't work in the first room. The engineer was very good. Had to switch rooms. Better view.. TV wasn't functioning in the second room. Didn't want to switch rooms again. Fixed the next day. Room was not cleaned. Bed not made, no new towels, no new coffee and water supplied in the room. When we checked out, the staff at the desk said the rooms are cleaned every other day and when we checked in , the front desk staff should have told us. Huh? There was a $25.00 voucher for the restaurant in with the room keys. Didn't know this until we were checking out. The front desk staff was supposed to tell us this when we checked in we were told. My friend staying with me is elderly and has a walker. When we checked out of your hotel I noticed two 20 somethings sitting on the curb outside the hotel smoking cigarettes. I told my friend to wait inside the doors while I get my truck from the parking lot. When I drove up to the door, the young man & woman were still sitting on the curb were I had to pull my truck so my friend could easily get in my truck. I stuck my head out of my driver's window and asked them them very politely to move because I have to get close to the curb. The guy gets up and starts directing me on how to pull close to the curb. I told him that I don't need help on how to park my vehicle, but I just need them to please move. This apparently perturbed him. Him moved two feet down the curb and sat down again. I very politely told him AGAIN that I am picking up an elderly woman, 92 years old to be exact, and I have to move close to the curb for it to be safe for here to enter my truck. He stays on the curb smoking his cigarette! Now he's starting to push my buttons! I give the horn! I had to maneuver several back and forth him moves with my truck because there was a car parked too close behind me to pull in straight. I get close to the curb. I help my elderly friend out of your hotel and into my truck.

Fab hotel, which our nephew recommended and glad he did! We stayed on a Friday night and got free parking on the road outside which was available from early evening all weekend. It was well located near to Phoenix club where we visited and comfortable bed

Nothing

Unique hotel

Could be cleaner, carpet had stains, bathroom tile grout looked gross in and out of the shower. No air movement in the room, you could manage the temp but the fan ran on low only,

Overpriced relative to the value recd and other options available.

Staff members were wonderful: very approachable, helpful, and patient. I probably called 3 times before the visit, and every staff member was very well-informed and gave great advice!

Price seemed a little high

WiFi was poor. Carpets were not clean. But, the staff were very helpful in making sure that I had hypoallergenic washed cloths.

Staff was great, delivered a fridge and ice and a wine opener very promptly.

Check in was a bit delayed as I was standing there waiting and one clerk was on the phone having trouble so the other leaves me standing there while she helped the other. Seemed rude.

Such a unique stay with the most amazing staff! I would definitely stay here again, probably next time I’m in town!

Only complaint would be that the mini fridge didn’t seem to work very well.

good breakfast. Location excellent

parking instructions

It was clean and quiet, and we could easily walk to destinations. The art was interesting.

Had to pay for the parking garage overnight but happy it was across the street. I was really hoping for a room like the pictures with a view. When we first entered the room, the main light wouldn't come on, but after messing with the bathroom lights, it worked. I don't believe it was the operator it was just a flip switch. Lol

Breakfast and location

The room had no outside exposure, like living in a windowless cell.

Location and friendly staff

Air conditioning could have worked better

The hotel is cool. Love the museum and overall the main areas seemed well maintained and clean. The bathroom products were really nice.

I got three rooms. the first room I entered, I was pretty disappointed. carpets had some debris on them and stained. lamp shade had a stain. it was a lot smaller than I thought it would be. it just looked blah for what I thought would be a somewhat luxurious room. 2nd room was the same as the first (queen deluxe) but was much bigger, had a seating area and seemed overall in better shape. 3rd room was a king deluxe, nice size. clean but not spotless. they’re was a visible inch of dust on the light fixture. sink had a lot of chips. Carpets in all 3 rooms had stains. I did not contact the staff about concerns, I’m sure they would have taken care of it because they were helpful… but I was in a rush to decorate the first room for my daughter’s bday, which is why we were there to celebrate.

friendly staff, amazing art, stylish comfy room, great dinner at the Savoy.

I can’t think of a thing