Very friendly staff They surprised me with some snacks and a bottle of wine for free!

Good property

Breakfast should be improved.

Nothing

Breakfast was poor and when a local holiday it's was worse the staff were ignorant and very poor in all aspects of the stay very expensive for a poorly run hotel ,dirty and the rooms very dated and the laundry very expensive 0*

Excellent, excellent

breakfast and the cleaning

1. The room service crew was friendly and cooperative

1. For the biggest 5 stars hotel in town the experience was very disappointing 2.Upon check-in.there was no toothpaste, toothebrush and slippers in the room .. we had to ask for them 3.The A/C in the room stopped to work by itself several times . 4.The breakfast lack variety that is found in a 5 star hotel . 5.There is no Iron inside the room , and you have to search for Ironing rooms that are scattered on different floors .. which were closed or broken most of the times (and you need to go and find them yourself .. such a waste of time) 6.The water in the bathtub didn't drain proberly.(which means when you step in the shower, water from the previous tenant present)

we have stayed here before. This time we had 2 rooms for 2 nights. We like the location and the pool.

We were in rooms on business floor. The business lounge was out of service. Disappointing. A few years ago we enjoyed that lounge and refreshments. The hallway on our floor 9 was smelly like smoke. The food at the breakfast buffet could use improvement. For example the shakshuka and other egg dishes are always overcooked so the egg yolks are hard. We found it strange that the breakfast buffet had pasta, ravioli etc which are not breakfast food. would like quiche, bagels, and crepes and better fruits. We did enjoy the salads and cheese selection. Swimming pool: the rules are not enforced by the lifeguard: A couple of children were running around the edge of the pool, jumping in etc is unsafe. Lifeguard/staff on duty ignored them.

The staff was wonderful and extremely accommodating. The room was lovely, and a warm welcome with a fruit platter and wine made us feel like royalty❤️

There was nothing to not like.