Sitia Beach City Resort & Spa

The location was perfect. The hotel is located right on the beach and a 5 minute walk from the town where you can find all the shops and restaurants. The hotel was very clean and the staff were extremely attentive and friendly. The food was delicious too.

The hotel is a little dated and the beds/pillows were not the most comfortable. Not all the plug sockets in our room worked, the shower head needed replacing when we arrived and the TVs are not entirely Smart, so we didn't have access to Netflix etc and apart from News there wasn't anything to watch in English. There was some entertainment in the day, one exercise class and one or two events during the week but other than that there wasn't much to do in the evenings.

Great hotel at a fabulous location. Staff also made the difference. Great spa experience !! Highly recommending the Cretan massage !! Thank you everyone

Comfortable, great views. Clean

Staff were extremely pleasant, smiling, willing to assist! The property is a short, seaside walk from the centre, very easily accessible! The room was clean and tidy with a welcoming note from the hotel manager and a farewell gift at the end of the stay. Breakfast buffet was an impressive spread!

La camera era bella, molto grande, avendo optato per una suite.

A parte la camera, tutto ha deluso enormemente le aspettative di un 5 stelle. Togliendo un paio di stelle e immaginando un grande villaggio di un qualsiasi tour operator con centinaia di persone che si presentano in canotta e infradito anche a cena, va bene tutto. Cibo generalmente scadente, servito a buffet. Arrivando dopo un'ora dall'apertura si rischia di trovare solo avanzi. Pulizia scadentissima. A colazione ci è capitato di trovare in terra le patatine e tovaglioli di carta in terra della sera prima.