GREAT

EVERYTHING

landscape

the maid doesn’t have manners

The staff was amazing and always willing to help. The location is great it's right beside the marina and marketplace.

A false alarm went off in the middle of the night, but that could've happened anywhere. I didn't realize until after I made the reservation that there was no direct beach access. This wasn't an issue because there is a free ferry that takes you to Taino Beach.

Love the pool side. Clean

Ice machine was broken on 2nd floor.

very helpful staff, nice modern hotel, comfortable rooms and several pool options and restaurants on site with free ferry ride to beach available

nothing

everything about the property was excellent!

nothing

My stay was comfortable room was nice.......

1. After a long day checkin time was 3pm but was not able to get a room until about 5pm, 2 hours later. 2. My reservation of 2 nights and cost through booking.com was not honored. At checkin I did not realize the hotel had only booked me in the room for 1 night and was charged at their nightly rates. I went out the following day came back and was locked out of the room. Went to the front desk to have the swipe reprogrammed that's when I found out that they had already checked me out the room, I explained to her that I booked through booking.com for 2 nights she confirmed that I did however I later found out that I was charged another nights stay at their higher cost. 3. I choose booking.com to book my reservation because of their reasonable rates for nice hotels. With that being said if this hotel won't honor reservation made through booking.com I won't stay there again.

The hotel overall is very good.

Breakfast was poor of variety, on my last visit there was fruits and creamer for the coffee. unfortunately, this was a very poor continental breakfast.

location, clean fresh rooms the beautiful plants

everything was fine

Clean, comfortable good location.

Lack of room service daily

The room is very nice

The fact that there wasn't any microwave in the room. That is the only thing missing.

Very nice staff and great facilities.

really beautiful big hotel with lots of green space, views of the canals, and several pools. great place to laze in the sun with the lizards.

Layout of room, the absence of a microwave and great location.

The every 2-days room service, squeaky bathroom door, loud noises from air-conditioning unit and NO COMPLIMENTARY BREAKFAST even though it was advertised.

I didn't eat there the price was to high !

Not enough parking !

I liked the professionalism displayed by the front desk clerk and the security staff.I liked the room decòr and the bed was superb.I loved the location,very close to shops restaurants and and entertainment.

I did not like the breakfast buffet that is being offered..