The location was ideal. The homemade breakfast was varied, creative and delicious. The bedding was luxurious. Every room and salon was decorated with exquisite attention to detail and harmony.

The arrival process / reception was somewhat problematic when arriving “late” (6:30p) and the property is no longer staffed. Eventually another guest opened the door and a staff member took us to the wrong room, although I raised doubt about the room name not matching my reservation. Sure enough, we discovered the next day from another guest that we were in the wrong room. Additionally, there should be an easier process for late arrivers to know where to go upon arrival.

Bed bath

TOO SMALL. Hard to get around bed.

We were kindly upgraded to a bigger room due to availability. The staff (big thank you to Donna!) were terrific in accommodating my vegan and my wife's vegetarian preferences and the meals were great. Very clean room, modern bathroom and excellent location in the center of Lenox and easy drives to attractions in the area.

No complaints at all.

nice room and great breakfast

Everything is beautiful 👏🏻💎 Staff so wonderful and very cute 🥰

Breakfast was excellent. Loved the French press coffee . The location of the inn is so convenient to the shops.

The air quality in the room was dry.

The breakfast was first class-fresh-on time -the Parmesan Crisp bowls for the eggs was a great touch-the pumpkin pancakes this morning were excellent-coffee excellent-great server & kitchen staff

Staff was wonderful, so friendly and welcoming. The place is charming, the amenities are wonderful, and the location is fantastic.

I really have no complaints