Great for families with kids

Nothing

Everything was very good - the pool was nice, the room was a good value and spacious for our family with two little kids, the breakfast was very good, all the cocktails we ordered as well, the playground for kids was great, we would stay here again!

There’s nothing bad to say - maybe it would be nice if they could have the bug repellent close to the pool.

Amazing an very helpful staff ! Beautiful place, great pool, delicious breakfast and food.

The only complaint is that the Geriba beach isnt that pretty.

Very beautiful. Marcos, the manager, and most of the staff were fantastic!

breakfast: excellent staff: excellent

bathroom:ok and the last 2 days it smelled really bad also the last 2 nights there was a group of teenagers that made lots of noise at 5am

The surrounding aérea is pretty inviting and clean

The bed was a bit uncomfortable, the linens were very cheap and the pillows had many stains on them.

Good selection buffet breakfast, parking on site, exceptional care and attention from staff.

Rooms rather smaller than they appear in photographs. Decking area around pool a bit tired and needing maintenance.

Gardens, staff, breakfast and restaurant excellent

swimming pool cleaning weak

gardens & pool

frigobar supply (empty) - missing a faucet/shower to clean the beach sand before entering the room

nice infrastructure for a relaxing long weekend. Lovely pool area, nice playground for the kids, good breakfast.

The rooms need some urgent renovation works

#1 - This place is an absolute dream come true for relaxation. So chill and tranquil. The atmosphere, landscaping, outside lighting, music, and pool work in harmony to bring you to a far away place of relaxation. #2 - The staff will handle ANY need that comes to surface. If there is a problem of any sort, they make sure to handle it immediately and rectify the situation. Fernando the manager along with his awesome staff were on top of everything! #3 - You will NOT find better food in Buzios. Serena has the best kitchen in the ENTIRE city! Trust me, we tried all the restaurants, EAT AT SERENA and you will not be disappointed!!!

This is such a small issue but the glass shelf in the shower was unnecessary. It was located on the wall where you walk in and out and I found that out of place. That is the only thing I found that I’d change😉.

Great cuisine offered at location

Having to leave... :(

The hotel is very very beautiful, with a friendly and attentive staff and in a great location. Our room was beautiful, comfortable and surprisingly quiet. Breakfast was good, served in a lovely setting.

Some features in our room needed a little attention/better maintenance - poorly aged fixtures and decorations in the bathroom, some light fixtures needing some love, decorative pillows needing a better wash, small details. In the first night the staff forgot to leave us a blanket, but left one for the second night, without our asking, which was nice. The restaurant was quite expensive for Buzios standards, comparable to the top restaurants in Armação. We had lunch there when we arrived and the cost/benefit was not reasonable. Not a place where you can mindlessly sit and order a snack or light meal.

Everything

Excellent breakfast, quiet, very good location near the beach.

A complementary bottle of water on arrivel inthe room would be nice. Since the mini bar is empty.