Beautiful, private and peaceful property.

Everything was lovely, no complaints!

The property is set in wonderful surroundings and is tastefully furnished and decorated with beautiful African art. Our room was spacious and equipped with everything you could need. When we visited the whole area was badly affected by stormy weather and had no electricity or communication. The staff and management did everything they could to make us comfortable despite the adverse conditions and still managed to serve us with delicious food at dinner and breakfast. I would rate this property as exceptional for service,comfort, fine dining and beautiful surroundings.

Staff were exceptional and so helpful. Also liked the location, view, restaurant. Breakfast was ok.

Unreliable WiFi. Bugs in the room - windows should be kept shut.

The location is beautiful. It’s on a country road that leads down to Natures valley. The rooms are set looking at the lily ponds which are beautiful but be prepared as it is a little remote and if you want to go out for dinner in the evening it’s quiet a drive back in the dark. The breakfast was very good, just would have liked it not to have been so rushed, the breakfast staff were lovely but they were bringing the cooked food before you finish the fruit and yoghurt. The seating is outdoors which is very nice.

When we arrived there was no one on reception so we walked in and my husband was greeted with Who are You! There was no information pack in the room but it was bought in later. There was dinner in the evening but very limited choice so we didn’t take it and had to drive out which wasn’t ideal as Lily Ponds is quiet remote. There is a small tv in the room so after going out for dinner we decided to put it on for an hour only to find that it’s disconnected. I asked the owner if someone could help me set it up was told that it was disconnected as there was no call for it! The next morning as we are early risers we made tea from the tea tray only to find that there was no milk. I went to the main building but it was locked and no-one was about. I waited for over an hour and eventually ended up having to drive out to the garage to pick up some milk for my tea. As you can imagine I wasn’t best pleased at not being able to have my tea when I got up. My husband told the owner and her reply was There’s no call for it! No call for milk in the room! Well I’m sorry but there is definitely call for milk with tea in the morning and it totally ruined my whole day. It’s the small things that can totally ruin what should have been a fabulous stay and for us it means that we wouldn’t return. The owner didn’t even apologise to me having to go out and fetch milk. For future visitors also be aware that the dinner is not every night and you may have to drive out for dinner. The menu is limited so you may still have to drive out for dinner. If the owners decide there’s no call for a certain item then it may be missing.