Golden Tulip Holland Resort Batu

The bed and the pillows are comfortable

.During our stay, we found the housekeeping standards to be disappointing. The room, including the bed and bathroom, was not cleaned thoroughly. The bed was simply made by straightening the bedcover, while the bed sheets were not properly refreshed or cleaned. Breakfast was also quite chaotic. Guests were left to wander around searching for available tables, as no staff were assigning seating or managing the dining area. When we raised the issue, we were simply told that the hotel was fully booked, which did not adequately address the situation. We were also disappointed with the quality and variety of the breakfast food, which was significantly poorer than what we experienced two years ago. In fact, our previous positive experience was the main reason we chose to return, making this decline especially disappointing

everything ~ the room, the staffs, the breakfast, the beautiful view of Arjuna mountain.

Clean, good facility

Restaurants price a bit pricey

Ovviamente la gentilezza dello staff

Il rispetto per la quiete degli ospiti è stato decisamente insufficiente. Alle 6 del mattino di domenica sono stati esplosi fuochi d’artificio all’interno della struttura, accompagnati da molto rumore, rendendo impossibile riposare. Anche la colazione è risultata piuttosto dozzinale e, a mio parere, non all’altezza di una struttura a 5 stelle. L’hotel è sicuramente bello e ha un buon potenziale, ma alcune aree non sembrano mantenute nelle condizioni che ci si aspetterebbe da questa categoria. Sarebbe necessaria maggiore attenzione alla manutenzione generale.