Hotel Umag Plava Laguna

The hotel and its surroundings are a kids paradise. Thanks to Pepi Club and Punta Pool park there are a lots of fun things to do all day. Buffet breakfasts and dinners offer a changing variety of delicious food. Our room was always perfectly clean thanks to Ana! Overall the hotel management feels well organized - after a huge storm damages were repaired almost immediately.

The AC system does not work properly so our room temperature never went below 26C. There was some visible mold inside the ventillation system. We did not have hot water during the nights which made feeding our baby very uncomfortable.

la posizione e' strategica, direttamente sul mare e vicinissimo alla sede del Croatian Open. Un grazie speciale alla gentilezza delle cameriere del pranzo al ristorante.

Al mattino il personale di pulizia si e' messo ad urlare vicino alla porta della nostra camera a partire dalle 6 del mattino. La cifra per una notte e' abbastanza elevata, ma lo scorso anno nella stessa struttura comprendeva la cena ed il parcheggio dell'auto. Quest'anno invece, con il prezzo comunque aumentato rispetto allo scorso anno, era tutto extra, inoltre la colazione e la cena a buffet (pagata 31 euro a testa) non era all'altezza. In piu' ci siamo dovuti montare gli ombrelloni da soli ed erano anche abbastanza fatiscenti.

Bella struttura, pulita e confortevole

Free room upgrade thanks to my Genius level... Wide variety of food offered and free drinks with dinner.

Be aware you will not get what you were offered. We reserved our stay at this hotel because we came with kids and there was plenty of children stuff advertised, including an outside mini aquapark and a playground. However, everything was closed despite the very warm and sunny weather (almost 30C). Also hotel canceled all inside children amenities (second half of September). Also, when you advertise a wellness, guest expects to use it everyday, not that you have to reserve it and maybe get the appointment in 2-3 days and maybe not at all. Restaurant offers a really reach pallet of food of all sorts but nothing is especially tasty. Also there is a complete chaos around serving tables and you have to fight to get the place to sit because in compare to number of people there are very few tables where you can settle. You will likely feel you are in some factory canteen rather than a hotel restaurant. Free drinks (wine and beer) is a plus. Rooms are ok, but you can see a signs of heavy abuse during the summer days.