Royale Chulan Damansara

Friendly staffs. Great location nearby malls, 7E walking distance. Comfortable bed and sheets.

It’s an old hotel. Room kinda smells abit from the old carpets. All furnishings are old but bearable and workable. Shower head water flow is everywhere. Overall its not that bad, it’s just old.

room esp bed was very comfortable and air cond just nice. staff service at cafeteria was good. location is convenient and parking fees was also reasonable.

please improve the TV; reception was poor and lousy channels. practically almost did not switch on the TV. Food variety during breakfast was only local food, could use some variety of continental breakfast.

Breakfast was great with a wide variety of Asian and western food. Hotel is a little tired but very clean in the rooms. Furniture was chipped in a lot of places. Staff very friendly and helpful.

I had requested twin beds for my two adult sons travelling with me twice before arrival. The hotel never responded to my messages. When I checked in I confirmed this and was told yes. When we got to their room there was one double bed. When I complained I was told there were no twins available but I could pay for a trundle bed and they would move them the next day when one became available. We had arrived very late at night after a long day so I just paid the extra. All the treadmills in the gym were out of order.

Staff was courteous, services were great. Having a water filter in your room was great aswell

Room and facilities were old dilapidated