authentic charming

Great property just like advertised. Very well organised restauarant and nice staff

nothing negative

Staff location and room

Little.pricey when you added.breakfast..

Worst customer service can one gets ever! no one knows what to do, and a lot of miscommunication between the personnel in the Hotel and their Office, we had very bad experience there!

Disorganization and careless

The Hotel is cute and in a nice, quiet neighbourhood.

when we arrived, they had closed the Hotel. They knew we were checking in late, but they did not inform us that they were closing, did not try to contact us to check when we were arriving. We had to drive around Rotterdam in the night to find a Hotel. When we told them the next day they did not apologize and showed no sign of remorce. One of us paid before arriving and they did not help at all with giving him money back for the night he did not stay there. The breakfast was pretty small and not worth the money. The rooms had no aircondition, only a very old fan, it was over 30 degrees outside. You should not bring too much luggage here, this is an old Hotel with narrow and steep stairs where it is very hard getting your luggage up. When we were supposed to check out, there weren’t anyone there to help us. The doors were closed and we had to call someone in order to get them to come and help us.

Advice that we would arrive late. Calling several times at 21.30 , no answer and by arring 23.30 all cloose and contat nr and no posible and needed to start to find another hotel

Bad entrance service no contact evening nr

quick response from hotel as it was booked late evening for 1 night

very soft bed

The location is good, a quick ride to Rotterdam center. Free parking is great and the bar and restaurant look really nice and modern.

There was no warm water but maybe that's a wicked way to balance the boiling hot room where you can't open the old windows to get air properly. It's a pretty safe place though, I could tell by the fact that all the guests including myself had to keep our room door open trying too cool the rooms. Cleaning can be improved as there is dust laying there for a few weeks. Also, my room was definitely not the one from the photos as it was way smaller. Unfortunately, there was nobody at the reception upon check out who I could share this feedback with so I'm sharing it here, maybe you will read this sooner than my private messages.

Nice old building on a good location. Rooms are spacious and well decorated. Breakfast was good.

Extremely hot in the rooms due to all-day sun, windows that do not open properly, no airconditioning. No warm water for showering during our stay so showering was rather ‘refreshing’. Dinner was not possible as the kitchen was to busy (terrace and restaurant were half full at best). Having to pay upon arrival was unusual. Staff was not very accommodating. All in all a sub-par experience. For next business trips we’ll look for a different location.

This beautiful location was spot on. About 100 metres from Rhoon metro station where you could travel the 7km into the city centre in no time.

Very good breakfast. Nice, comfy, and clean rooms. Helpful staff.

In the evening and night you could hear noise from the bar. The windows were poorly isolated, letting alot of noise into the room. After 12 PM it was always quiet

the bar/restaurant is very nice and serves local beer

public parking place in front of the hotel

Breakfast was deliverd at 19:00 the day before ! No invoice was printed or send by mail TV very small and no remote control no table to eat on or to do some work Parking place of the hotel behind the hotel

The hotel was okey for one night, but nothing more. Always nice to have tea and coffee facilities in the room. Room is clean. Located in a green rural area.

Located in an old building with very old window frames, which a grown up man can hardly lift, and.. no stopper to keep the frame up=open. No central air conditioning, just an old movable air conditioner which actually serves rather as a ventilator, as it produces no cold air. Some of the rooms are facing the church with bell tower, so expect to hear the bell every 30 min.