イメージしていたより大分良かったです。 また利用したいと思いました👍

宿泊施設が一階だったので😞景色が見える最上階に泊まれたら良かったかなと☝️

Excellent customer service by staff, spacious room with own laundry facilities/washing machine included. Private garden & quiet location.

Very clean and nice. Friendly and helpful staff. Bathroom and toilet were separate which was a pleasant surprise, as we were a family of 5. Quiet and calm neighborhood, good for night walks and quiet sleep.

Lack of storage space (cupboards)

the staff is very friendly and the facilities are good.

a little bit far from the station.

This was our first night in Japan and I messed up our reservation but they were gracious and understood that we only needed one night. We could’ve stayed there longer. This hotel is only a couple stops from sensoji Temple. Price is reasonable but best of all, their hospitality is great. Taka was extremely helpful and always came to our room if we needed anything- Wi-Fi, laundry, room temp. We felt like house guests instead of customers. The shower was delightful and the laundry was a huge plus for families like mine. I love the automatic toilet that felt so comfy. I like how clean the room was. I like everything. Only caveat that I can think of was it was quite warm and a bit hard to get to if you don’t have a good sense of direction like me.

It’s about a 7 min walk to subway and/or a min walk to the bus stop . Location is great for us but maybe not for all. We could not find restaurants nearby that were big enough for a family of 5.

friendly staffs

the room had musty smell and was outdated too. need better pillows

Excellent service from the front desk staff, answered all our questions and helped us with reservations

Bathroom is a little crowded, more frequent cleaning

Lovely staff, very clean apartment and there was plenty of space. Really well set out and had everything we needed.

The Staff really nice! They respond the question through Booking real fast and provide us hospitality and helpful. I was in trouble because of heavy storm so I can not reach the hotel in time. The hotel and staff kindly extended the check-in time for us so we have nothing to worry, only reach the hotel. AND room really clean and nice! very comfy. We really impressed everything the hotel provide to us.

The bed really tiny. And the subway station nearby (minowa st.) a little bit far from hotel if you carry big or heavy luggage.

Nice cosy setting. Away from the crowd. The staff are simply the best!!!

Can't think of any. Unless you like ito stay right in the middle of the shopping belt.

really enjoyed our stay here. we will return here next time. good location, close to minowa station. staff was very friendly, and it felt like a home.

offer wash machine, dryer and kitchen

none

We really enjoyed our stay. We loved spacious rooms (fantastic to have 2 bedrooms) great facilities, lovely bath. comfortable beds. great to have a balcony.

There isn’t very much in the immediate facility, although we walked to Asakusa in 20 minutes and had a great breakfast at the local tram station 10 minutes away.

very friendly staff and perfectly clean

it was a little small for three people (although the 3 separate beds are still a big plus!)

Staff were extremely helpful and friendly too.

I was away for two nights and the room could have been better cleaned and beds made while I was away.

Very clean, very nice shower. Friendly staff. Everthing is nearby 5min from minowa station = 10min from ueno station! My daughter had het own room with new toys for a week!

Good location. Good value. Friendly English speaking Staff. Plenty of room. 5 minute walk to Train Station and convenience stores, McDonald's too. Good facilities I would stay here again. Family of 4.

A little noisy from apartment above.

It's like a small apartment. consist of kitchen & washing machine.

nothing.

no breakfast inconvenient transportation

The property was very clean and had all that we needed. A short walk to Minowa station which was most useful. The staff were very helpful and friendly

We liked the property. Nothing that we didn’t like.

Family rooms and you can cook

Cleaning is every 4 days only