U Magic Palace

The customer service agent was very nice

The manner in which they falsely advertise their rooms

Clean big and the stuff were very nice

None

Large and spacious rooms. The staff is very nice and helpful. Varied breakfast.

The hotel is a fifteen-minute walk from the promenade.

The breakfast was good The bedroom was clean The emplacement okay Note that even if you paid 250 per person for the Shabbat diner you will have to pay an extra 12 shekels fort each drink! If you shomer Shabbat and can not sign on the iPad you won’t be able to have any drink 🥲

The service from the staff can be better for sure The bartenders are super unpleasant and most of the waiters too… Apart from two receptionists, everyone was rude. I know it’s a difficult job but they give the impression that it bothers them and that it annoys them to be there They told that it’s prohibited to smoke and listen to music with a speaker at the pool but everyone did it anyway ! In our bedroom the telephone didn’t work and the remote for the TV too! We asked a lot of time for a baby bed and they told me to call the reception but the phone was broke !