originality

all good

Best things were location and how friendly staff is. There was a very good breakfast. As well an own pub in the hotel which I didn't use. Really comfortable.

I don't have things to complain.

Great breakfast, very friendly staff, great location.

90ies vibes in terms of interior, strong smoke and perfume smell in the lobby

Location and helpfullness of staff

Room looked tired, stained carpet, sink was cracked, bathroom didnt smell fresh, need of fresh decoration.

Nice old building. Excellent central location. Free parking not far from the hotel. Great breakfast.

The lady at reception was very thorough but had to explain a lot of complicated rules due to the pandemic. To us it seemed that while we respect that the health authorities lay out those rules, it is another matter if the hotel interpret them in a way to reduce their own work/staffing requirement. Of course the hotel has a right to minimise their staffing requirement - but it is not as comfortable for the guest to have to go to reception to get drinks from the minibar (so the staff dont have to disinfect so many surfaces in the room). Or have to book the sauna in advance so that it is turned on and available. It is not just there and can be used (which would of course be more convenient for the guest).

the location

Repairs needed. Room door showed signs of being previously broken into. Stained carpet, cracked tiles, dirty grout, rickety elevator

The hotel location was in the centre so excellent for both daytime and night time activities, The hotel its self was clean friendly and with plenty of amenities, the breakfast buffet catered for all tastes and was not in short supply of of anything.

Parking was very limited and and the route to the hotel its self was a bit tricky even with navigation, as there were many one way streets and roads blocked off and access to pedestrians only, this should not put people off though.

This was amazingly a high end hotel at a low end rate. This may have something to do with Quedlinburg is not a hot destination, and the town most certainly had signs of neglect from the days of the Soviet occupation. The breakfast was of the good German buffet type. We did not eat in the restaurant but the menu was short, inexpensive and attractive.

Some of the staff could not speak english, but we managed with some simple german anyways, so OK :)

clean beautiful room, Kind and friendly staff, great breakfast, close to the historic market yet in a quiet and calm beautiful alley. all in all I don’t have anything to complain about. when we wanted to leave on our last morning we still wanted to go sight seeing so they offered a locked room to store our luggage.

Just about everything

Nothing at all

It was well located, breakfast was great and the staff during breakfast offered an excellent customer service.

For a Wyndham hotel, the room was very disappointing and due for a renovation/modernization.

i liked the location and the friendly staff and atmosphere.

the Rooms were average

Comfortable bed, the atmosphere, the central location was superb. The morning breakfast was nice and the young lady who was working was very efficient and helpful. The front desk staff was very accommodating, spoke perfect English. Very enjoyable stay.

There was nothing I didn't like really, the room was very comfortable, and the people were lovely. Perhaps the bathroom could have had more airing, but, you know, old castle not really set up for modern bathrooms.

Great location

At check-in at 5pm the room wasn’t finished yet. We were told we could only have breakfast for half an hour due to reduced number of tables because of covid. The only time slot left was 09.30 or before 08.00. Arriving at breakfast day 1 we saw that a lot of the food was gone, and it didn’t look very fresh. Arriving breakfast day 2 was like arriving the dessert, with most food gone and an almost empty buffet. Why pointing this out to the staff they answer rudely back. Some food was replaced but mostly not. To have to pay for this terrible breakfast service is absolutely not ok. We will choose another hotel next time for sure!

On-site parking was very convenient. Our castle room (5th floor!) was nice, we liked that the bathroom was a separate room. Very clean and the bed was comfy. Breakfast was great with a good buffet - lots of character in this hotel. Close to the Altstadt.

Wifi was not good. Bathroom was a little outdated, and lighting not very good.

Wonderful that many staff members spoke English as well :)

Good location, very central