Holmen Fjordhotell

Great hotel - has every thing you can dream of!

Nothing

Rent og pent, hyggelig og service innstilt personale.

Ingenting å utsette på hotellet

Utsikten og uteplassen. Christoffer i baren nede var helt fantastisk hyggelig og veldig serviceminded !! Han gjorde oppholdet til en opptur.

Han i respepsjonen var helt udugelig, informerte ikke om noe annet enn hvor rommet var. Vi måtte spørre om når frokost var etc. I tillegg spurte en venn om han kunne spise kl 20, han var alene, men fikk beskjed om fra samme unge gutt at om han ikke hadde bestilt fikk han ikke bord. Vi spiste kl 1930 og kunne velge mellom 4 ledige bord og vi satt der til kl 21 og de andre 3 bordene var ledige. Han måtte dra et annet sted å spise.

The hotel is in a beautiful location. The staff I did encounter were as helpful as they could be.

The pool was only available for an hour in the morning for children. Considering the pool was the main reason for booking as I had my 2 yr old grandchild with me, this should have been explained clearer. I was not informed that dinner had to be pre-booked therefore the only table available was completely unsuitable for a child. I tried to speak to a manager but was informed they were only available 9-5 Monday to Friday. I was offered a more child friendly dinner but that did not materialise so my grandchild did not eat even though we paid for her meal. The rooms were basic, not clean and certainly not what i would consider 4 star.