Riad Asrari

Accommodated a mini breakfast for our early morning hot air balloon ride. Very quiet and great air con. Stored our luggage and provided a shower space when we were returning home. Great location near the central road into the souks.

Robes were provided but no slippers which would have been a nice touch for our hammam

L’atrio principale è spettacolare e oltretutto fresco nonostante i 40 gradi di fuori

Il Riad è piccolino ed accogliente. La pulizia impeccabile e gli spazi comuni lo rendono “casa”. Ma quello che ha reso il soggiorno indimenticabile è stato lo staff, in particolar modo Sherif e Khalid ci hanno fatto sentire tra amici. Grazie di tutto !!

The decoration was completely beautiful - it was picture perfect, from the rooftop for breakfast to the individual rooms. Our room was exceptionally clean as well and a welcome oasis of calm in the medina. It was also really close to the souks (markets) which meant we could walk most places.

- Two main things - on booking.com it says the riad has a restaurant, but it doesn't, it has food that you might be able to order which nobody told us about. There is also no swimming pool as advertised, only a small hot tub which we were also not informed about. Booking.com were kind enough to see that we had made valid points about this and refunded us quite a lot of our money back after the riad refused. - The riad is nice but is more like a B&B service or 2* hostel than 4* hotel for numerous reasons. Some basic things are missing such as when we asked for a map (there wasn't one available) and when we asked to book a tuk-tuk or taxi so we could head out further in the evenings, we were turned down twice. As it's like a maze in Marrakesh, both of these are really important for getting around, particularly as females travelling alone - as safe as it feels, the hotel is down some entirely secluded back streets were there are no other tourists and it's quite unnerving in the evening. Luckily restaurants were able to book us tuk-tuks on the way back to the riad but it would've been nice to have that kind of assistance here. - You're not allowed to bring any snacks into your room - this seems obscenely strict for a hotel as it's not somebody's house, we had to sit upstairs on the terrace the eve it was raining to eat some crisps we had bought from a shop - Whilst there's never any expectation that someone can speak the same language as you, the night porter really struggled to understand any of our questions (can you help us book a taxi? where is the nearest restaurant? Is there an iron in the riad?) and even with google translate, we found most of the answers were a no. He was lovely but a lot of the time couldn't help. - Excursions were more expensive - I'd recommend getyourguide for wider varied / flexible choice - The wifi was terrible - out of the 4 day stay, only 2 days did any of the devices have wifi