Hotel Continental Dolomites

Localização ótima, quarto aconchegante, vista linda. Café da manhã excelente. Piscina aquecida deliciosa, com vista. Tudo ótimo.

Gostei de tudo

SPA, widok z pokoju, wybór na śniadaniu

Niewygodne łóżka! Pory śniadań i kolacji (od 7:30 śniadanie a kolacja od 19)

Breakfast in dinner included

Nil

Location was excellent.

Food Was Very Disappointing We stayed here for two nights about two years ago, and the food was outstanding—an easy 5-star experience. We enjoyed it so much that we recommended the hotel to many of our friends and decided to return for our anniversary, booking a five-night stay. When we arrived, we were so excited. To make the occasion even more special, we were placed in a newly renovated room and told we had been upgraded. We were thrilled and assumed it was a thoughtful anniversary gesture. Unfortunately, that excitement was short-lived. Approximately 30 minutes later, a manager came to our room, explained that we had been assigned the wrong room, and moved us to an older, non-renovated room. Mistakes happen, but the situation was handled without an apology or any expression of regret, which left us feeling disappointed. It was also disappointing that our anniversary wasn't acknowledged in any way. While we certainly weren't expecting anything extravagant, most upscale hotels recognize special occasions with a small gesture—a handwritten note, or a complimentary glass of Prosecco. Those thoughtful touches make guests feel valued and create lasting memories. Unfortunately, there was no acknowledgment at all, which was surprising given the level of the hotel. The biggest letdown, however, was the dinner. The quality was nowhere near what we experienced during our previous stay, and the exceptional food was the primary reason we chose to return. We were also surprised to be charged for tap water at dinner, even though tap water was complimentary in our room and available free from the outdoor fountain. On a positive note, the waitstaff and breakfast buffet were excellent. The pool and spa area was very nice, but it offered only about a dozen lounge chairs, and the hours were limited. On two separate occasions, we had to leave because there was nowhere to sit after swimming.