Very good location. Everything you need so close. They sent me a lot of informations and answered all my questions so quickly. Very easy check in.

Appartamento perfetto e con tutto il necessario, cucina compresa. Pulizia ottima. Posizione ottima, a un minuto dalla via principale.

They make you fill out a web form outside of booking.com and that form did not work. They do not provide you with access info untill you fill it out. I contacted them to inform them of the problem via booking.com message system they did not respond effectively to solve the problem, but instead just canceled my reservation, causing me to have to book another place last minute at great expense and inconvenience. They don't speak English or answer their phone.

- very nice and responsible personal - perfect location in the city - comfortable beds and clean linens - well heated room

- no dishwasher in the apartments - taking into account the above, making guests to wash dishes before checking out is very unfriendly (should either provide with a small dishwasher in every apartment or collect the dishes and clean them centrally); btw this is required under the threat of non-return of the deposit amount - similarly guests are forced to throw out the trash before checking out, but this is acceptable given that the trash deposit is in the same building - dirty room (dust everywhere in the corners and on the shelves, questionable condition of the dishes which is understood taking into account that they are washed by the guests themselves), curtains are grey instead of being white as they are supposed to - every night around midnight a very noisy garbage truck works for about 15 minutes just behind the window (very noisy even on the 5th floor) - scaffolding around the entire building, which is not the fault of the personal, but guests could have been informed about this at the moment of booking - apartment is very small and not very cozy, the bed in the bedroom is just behing the front door without any room for 4 persons to enter and take out the outerwear, and quite noisy in the bedroom because of this (especially in the rooms close to the elevator)