amazing Hotel ( location , room ( wide and clean ), staff , and the restaurant and eatting on beach i will not forget miss.Malina and mr. Klavis who made my staying over happiness ( thanks more to their smiles all the time 🌹🌹) am 100% sure i Will see you again

nothing at all

Very beautiful building, although without name whatsoever. Maybe its size makes up for it 🤔. Long story short, the building is an architectural marvel, kudos to the architects. There is a fine balance between metal, wood, glass and vegetation all throughout the property. The reception girl on arrival was kind, although a bit overworked. The Spa is a very nice and necessary addition. The temperature in both the hammam and finish saunas are excellent. Good shower comsmetics. The only downside are the rather restrictive working hours, only from 16:00 till 21:00. Should be 22:00, at least.

- There are some members of staff who are rude and don't speak a word of English. They tarnish the image of the hotel. - The water in the swimming pool has some acid smell and sticky texture. No idea what it is, maybe some chemical. It is clean otherwise. - No long chair anywhere in the Spa - You won't find most of things you find in 4 star hotels such as bathrobe or toothbrush but that doesn't matter. - The breakfast was quite a disappointment. Very limited choice of everything. Pancakes not available every day. Not a SINGLE natural juice. There is no Nutella, but some cheap inedible local stuff. Staff eating in the same area after guests. Very early finishing time at 10:00. - The personnel at check-out was total chaos, a bit chubby girl. I wanted to extend my stay, shown my reservation. She insisted on changing me the room, to another room of the SAME type, cause there is some group coming 🤦. I don't understand, what is the difference if the rooms are exactly the same, except that i'm gonna spend 1 hour moving rooms? She had it written in the system which room goes where and she just wouldn't do otherwise, she was just mentally stuck. At the end i was really disgusted by her handling of the situation that i simply cancelled my reservation. That's 100 Euros less for the hotel due to her disorganization and inability to think clearly & improvise. - The card in the room is necessary for EVERYTHING to work. Even A/C plugs. Meaning, if you left your mobile/laptop to charge while you're on the beach, on the brekfast or on a walk - tough luck, it'll be as empty when you come back.

Un personnel très accueillant La localisation Les prestations proposées La propreté Le ménage effectuée dans la chambre sans avoir besoin de le réclamer La présence d’un parking

Le seul bémol Les chambres sont un peu petite

The property's views overlooking the sea and pool were pleasant, offering a relaxing ambiance. Always willing to assist, the staff added to the overall positive experience. The hotel pool was great and well-kept. Access to the private beach was a definite highlight. Additionally, the property's proximity to the city center made it easy to explore the area. Overall, it was a comfortable and enjoyable stay, with the amenities enhancing the experience.

The availability and strength of Wi-Fi left much to be desired. It wasn't available on the beach, and its weakness in the restaurant made connectivity challenging. Upon arrival, the non-functioning shower was a letdown. Although the hotel staff fixed it promptly the next day, the initial inconvenience was disappointing. Another aspect that fell short of expectations was the condition of the bed sheets. Stains on the sheets were a recurring issue and diminished the overall comfort of the stay. While there were certainly positive aspects to my stay, these drawbacks marred the experience to some extent.

The staff were absolutely incredible and a total joy to deal with. They are a credit to this hotel and they made me and my family so welcome. We are from the UK and this was our first visit to Sarande and I am so happy that we chose this hotel.

We didn't like the beach.

The hotel is beautiful! They even upgraded our room, giving us a room with a view, thank you for that. Athena and Sophia were amazing, so friendly and caring. I used the spa and the service was great. The room is great, good bathroom, great shower. The bed and pillows were comfortable. The AC worked well. The breakfast was amazing, a lot of options and everything was delicious. The restaurant and the bar accepts credit cards (this is important to mention since in Albania they mostly use cash). The location is also good, 15 minutes walk from the port.

The bar and restaurant needs more options and the staff could be more attentive. The tv was basically a computer screen.

Everything was amazing

Location, 15 min walk from the boulevard In front of the beach.

Private beach is not really private. Everybody can rent sunbeads and therefore it’s always packed. Beach can be cleaned better.