La decoración es muy bonita, la señora que nos atendió cuando llegamos era muy amable

No hay parking, y la persona que nos habló por WhatsApp fue bastante desagradable, ni siquiera se excusó cuando fueron ellos los que se equivocaron

La ubicación. La seguridad

La alberca

Me encanto la ubicación y el conformt del hotel. los alimentos no los probe porque no abren los domingos. me gustaria un lugarcito donde tomar una copita a lo mejor en la alberca algun serviio de snacks y bebidas

El area de comida, abrirla domingos y tener servicio de snacks y bebida en el area de alberca

Walking distance to Plaza del Sol and other locations we visit while in town.

The neighborhood is not what it used to be. Many rundown and abandoned buildings. Not as safe feeling as in previous years.

location is great if you want to be near city center. it’s easy to get to and from.

the shower door was broken and the shower head was not the best.

Breakfast was excellent and the hotel restaurant specialized in healthy organic food.

I had arranged with the hotel to send a taxi to pick me up since I was traveling as a single woman and my flight arrived at midnight. They sent me the driver's car and license and I stood waiting for over an hour without him finding me. I texted several times and we had language communication problems. Finally they called someone who could speak English and he found me. I also asked them to call a taxi for me to go to Ajijic the next day and found out I was charged 3 times the going rate for a taxi on both my rides arranged by the hotel. The night clerk gave me a room but told me there was no key for the room, that it was broken. I couldn't leave the room without being locked out. The day person gave me a key and it worked just fine.

Everything was good

Great location and very friendly staff

The room was somewhat noisy