Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin had everything we needed as a family of 5 to enjoy the smokies. The cabin was very big and we had plenty of space. The game tables and hot tub were wonderful to have. Location is great. We will visit again.

All around 10/5 stars beautiful clean very relaxing can’t wait to go back

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were blown away when we walked in. It was gorgeous. A few things that took me by surprise: the jetted tub was spotless (you won’t find this at a hotel), all of the dishes were clean (I didn’t have to wash them before I ate on them!) and the hot tub was surprisingly clean! A few things I didn’t like: the crevices in the wooden bed frame were very dusty. Grossed me out. Also after using the hot tub I didn’t know how to turn the jets off and I got very stressed about it and it caused me to stay awake until 1am. Only to find out the jets are just on an automatic timer and they shut off on their own. I wish there was a sign that had said this so I could relax. I thought I had broken it!

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We planned a very last minute and very trip to Gatlinburg and opted to stay with Elk Springs as we had a previous good experience. This stay didn’t live up to my previous experience. Prior to booking, I emailed the property management company and asked if they had a property close to downtown and preferably within trolley route. I was told there was a trolley stop “two minutes away”. Well, I don’t know if time is slower in Gatlinburg but the closest trolley stop was definitely much farther. During my stay, I texted the property management company to ask about the trolley because we were having some difficulty finding it and was told “google it”. Rude, but okay...The cabin itself was definitely dated but fine for what it is. The soaker tub was really difficult to get in and out of as the bruise on my leg would suggest. All in, I probably wouldn’t stay with Elk Springs again as there are many other options and I can probably find better customer service and hospitality elsewhere.