super modern international resort with most of the facilities you would expect. Paulo on the tour desk was very helpful in organising me an English speaking tour driver to take me to Paraguay.

if coming from Puerto Iguazu Argentina by bus you will likely have to walk 1.2 km from the border to the hotel as the border taxis aren’t interested in a small fare. The water pressure and water heating was terrible. I suspect the property didn’t design it well. At $90 USD a night I don’t expect a lukewarm dribble for a shower. also the restaurant was a brightly lit buffet really suited to families or conventions - not ambient at all.

The hotel is spacious. We were able to leave our rented car parked easily. Good breakfast.

The walls are thin and you can hear all the doors slamming and people talk in the room corridor. It’s pretty bad.

Good location, nice pool

Loud music at the pool, food was fine but basic, rooms below standard

The location was good being close to the Argentina Brazil border, which you will need to cross a couple of times if going to the Iguazu Falls and IGR airport. The rooms are spacious and clean, the bed was very comfortable. The buffet breakfast and dinner (we had the half board option) was very goid and had a lot of choices. The grounds are beautiful with a nice pool area. Love the peacocks and babies! The staff are helpful and friendly and understood some English. The gift store is small but nice and very reasonable. They do have a tour desk if you need it.

The rooms facing the pool can get very noisy especially on weekend evenings and also the rooms can get very hot. It would be nice to have ceiling fans in the rooms although it does have an AC and the room will eventually cool down.. A table in the room along with a second chair would have been nice, especially since there is ample space. Complimentary bottle water (at least one bottle per guest per day) would also have been good. The water in the fridge (bottled, which you have to pay for) tasted fishy once it was no longer cold, so we ended up buying water from elsewhere. The hotel is very spread out so there is a lot of walking to get from one place to another. For us it was fine, but may bother others. The corridors to the rooms can get quite warm too.

great hotel, space and facilities.

all good

Staff

Nothing

Nice location to go to the falls. Beautiful pool area and lovely buffets

Love this Hotel, clean and amazing swimming pool in the nature and the breakfast and dinner is so good. The room is very confortable and big.

close to the airport

las instalaciones

larga espera par el check out

Nice place for stay

Check out and check in so slow, no English speaker

rooms are nice and comfortable

very slow service upon checkin hallways are dirty

Friendly staff Good restaurant and bar Lovely pool area Kids area

Hotel is massive and rooms can be quite far from main areas. Gym is very small

Good facilities and location near Iguaçu Falls

pool service bar , few crew member atend costumer Desires

amplia y luminosa

nada

- nice room with a lot of space - staff was nice and polite, Claudia in the reception was the best! she helped us with everything since she was the only one speaking english - nice massage service

- food was mediocre both in the breakfast and the dinner buffet, as well as in the alla cart option. unfortunately we did not have any other dinning options nearby, so we had to eat at the hotel. sometimes it even felt that food was not fresh (like cooked 2 days ago). - The staff in general does not speak english (apart from some exceptions) it is ok not having 100% english speaking staff. But at least there must be 1 person speaking english in the whole hotel in every shift! one morning we where in a hurry and we wanted to ask something urgent, there was no one speaking english nor at the reception, nor at the tour guide desk, nor at the bar, nor at the restaurant! no one! (unfortunately Claudia was not there at that time)

Michelle Escobar and Samuel were amazing in help arrange a little surprise for my partners birthday! We had a good stay, enjoyed the pool, the facilities were good and the breakfast had a big variety.

The hot tub wasn't really a hot tub.

Food was very good, the hotel is huge and it's very convenient to get to the falls.

The bedding could have been better. We didn't have enough sheets or pillows initially.

all good.

The breakfast buffet is huge and tasty. The location of the hotel is nice for the parks and Argentina.

The staff at the tourist tour counter was only trying to sell rather than to give tips.