Hotel La Royale

Amazing staff great location

No tea/coffee facilities

The location was very convenient for accessing KU Leuven facilities and the train station. For those arriving by train, it is a perfect location and sights such as the Oude Markt and the major cathedrals are well within walking distance. The atmosphere of the surrounding square was perfect. The plaza the hotel overlooks offers a wonderful view from the hotel window, creating an overall pleasant atmosphere. The accommodations themselves were very clean and easy to use. I also very much loved the attached cafe with outdoor dining, making it a great place to sit for a drink or a bite to eat. I had gotten the steak and fries my first day and was blown away with how delicious it was. And the breakfast far exceeded my expectations each morning. Lastly, the entire staff was very friendly and happy to help, making the entire hotel feel welcoming.

My particular room had the bathroom separated from the bedroom down the hall, and so while I did have a private bath, which was very clean and spacious, I did have to leave my bedroom to access it, which was inconvenient and troublesome at night. I wish slippers had been provided so that I didn't have to put on my shoes to go to the bathroom. The room's decor was also quite dated, and the bed was very small and stiff, making it hard to roll over at night. So while the view was phenomenal, the actual room quality itself was a bit below average. It was also quite hot given the heat wave and the lack of AC, though this was mitigated by the fact that the windows opened easily, letting in outside air, but I wish a larger fan had been provided.

Town centre location is great. 200m from the railway station. It's in an old "golden age" building, not a flash modern build. Rooms have a 1980's air, decor wise, but were clean and the beds were superb. Excellent breakfast buffet, atmospheric bar/lounge/restaurant. Very good food. Good shower, good water pressure and as hot as you wanted. I liked the fact that the windows opened fully, not the 2 inch sliver you are trusted with in modern hotels. We were in room 430.

We hung the " do not service the room" sign on the door but the staff ignored this. Happened the next day too, seems the staff employed as cleaners speak neither Dutch, French or English, one guy translates gor the rest of them. Not a major thing, but when you lock your room and leave stuff there you'd like to return to things the same way you left them.

Location and the breakfast was good.

The room was basic, no tea or coffee facilities, and the bathroom was tired and dirty. The room had a small window and no fan or a.c. so I requested a fan and the front desk response was dismissive.