Royal Bay Resort & Aqua Park - All Inclusive and Free beach accsess

Location, food

People who leave towels on the sunbeds from the beach. This shouldnt be allowed and you should put a warning somewhere.

Everything

The bed, it was twin bed

Food and how the hotel is placed

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The beach was nice and they had some good soups. The mattress was also really comfy.

There’s a lot we didn’t like about the property. 1. Everyone at the hotel left their towel on the sunloungers overnight. It was really inconsiderate and it forced other people to behave the same if they wanted any chance for a spot on the beach. The hotel staff did nothing about it. 2. I think the hotel staff were allergic to politeness. Other than one or two staff members, the staff ignored me most times I said ‘hello’ or ‘thank you’, and they all just had a pretty surly attitude. 3. Cleanliness and Cleaning Staff: The rooms were dirty. I don’t think I’ve ever been to a 4 star (even a 3 star) hotel and feared I would get athlete’s foot from the shower. The floor next to the toilet was also perpetually damp, smelled bad, and rarely cleaned by the hotel staff. When we checked in, the floors hadn’t been swept or mopped, although the room was meant to be prepared for new guests. Towels were rarely changed, even though we’d left them on the floor after the first time we weren’t given fresh towels. A couple of times, the cleaning staff only took the dirty towels but did not replace them. Honestly, I think they just tossed a coin every day to decide if they were going to clean our room or not. (Though I did notice they did a better job if we left a higher tip on the bed, which is not okay. It’s their job to clean either way) 4. The Pool I really wish the hotel description specified that you could only use the pool for a combined 4 HOURS AND A HALF each day (in between meal times). It was also considerably smaller than they advertised in the photos and there were no loungers beside it, only the dining area. Which probably explains why during our entire stay, we haven’t seen even one person use the pool. What an absolute joke.