Pension zum Lichtenberger

Clean, well located

The toilet

Posizione e funzionalità. Anche check-in e check-out molto ben gestiti anche se fuori da orario apertura reception. Non manca nulla se non si pretende il lusso!

Nulla da segnalare

Everything was simple and nice!

I would say it’s really good balance of price and quality!

The property is located in a very nice quiet area very close to S-bahn and in 20 minutes ride to the center. My room's windows looked into the yard and it was quiet at night. The room was cosy, the bed was OK.

I had big problems with entering the property. One day before the flight I received a letter from the Pension with the entrance code and room No. When I arrived at the property ( apprx. 9 p.m.) I tried to enter the sent code but there was no key. I called the tel No, provided by the property. The gentleman who talked to me ( his English was very poor and it was hard for him to understand me) told me that the message I received was not from him but from Booking (!) and the code was wrong. He told me another code and I managed to get the keys. The first key entered the gate and then I started looking for my room. It turned out that the room number (23) also was wrong - so the gentlemen told me to go to the room 13. I was unable to open the door - so again I received a lot of advice without any result. I started panicking ( the light was going off all the time ) and told this gentleman that I need help! After several minutes later a person (who said that he is a Hausmaster ) went down the upper floor and showed me how to open the door ( a special twist of the key and a certain pressure was needed). Next day I went to the Pension reception and showed the gentleman (with whom I spoke last night) his message with a code and room number and asked him - what is wrong? Is it really Booking to blame? He answered that he just changed the room. No apologies! I am writing all this to help other travelers that might be in a similar situation at night in the dark with nobody in sight trying to get into the property you have paid for in full!