Locatie

Zwembad, gym

Elegant contemporary design. Exquisite restaurant - La Scala

Room service was difficult to manage

Location

NA

the style and the staff where extremely helpful

nothing

Nice property with a nice Thai feel and design to it. Facilities in some respect were excellent (gym, room amenities etc)

In other respects the hotel was simply not up to the standard of a 5 star hotel. The breakfast was one of the worst I think I have ever seen (stale almost inedible selection, and a salad bar that was a good poisoning hazard) and the spa whilst nice had a steam room which barely worked. Similarly on the staff front whilst there were some lovely staff, others were useless and the door men stood around not opening doors or helping with taxis. I also had problems with the room rate which were different to what I was told they would be. All in all a nicely designed 3 or 4 star hotel.

location interior style good facility. comfortable bed

service is just not good enough .. staff is either not tentative enough or not enough staff , especially at the entrance , I have to find staff several times to help with the luggage. staff at the restaurant is not trained enough.

Position is good. Elegantly designed

The washlet toilet was malfunctioning and was not fixed until the day I checked out. No one explained

The hotel is amazingly comfortable. The rooms are lovely and the staff is very kind. Overall very relaxing stay.

Again, the hotel is top-notch, but I was not 100% satisfied with the breakfast: the lack of many international options and overall not the quality you expect from such a hotel.