Iberostar Selection Eolia Djerba

Tutto perfetto Ma voglio ringraziare in particolare lo chef yassine e il capo sala Salem per la gentilezza e la grande attenzione verso le mie figlie per la Celiachia - il signor Tarek gentilissimo e disponibile alla reception e infine anche la signora Lamia responsabile reception . L hotel è’ comodissimo , le camere sono molto belle e la spiaggia è molto grande - impagabile la piscina pool relax

Nulla

Great facilities, enough for children, excellent food, cleanliness

Nothing

Our stay was excellent. The resort is beautiful, perfectly located, very clean, and very well equipped overall. All facilities are well maintained and contribute to a comfortable and enjoyable stay. All staff members—whether in the restaurant, bar, entertainment team, or housekeeping—were extremely friendly, attentive, and many of them had a wonderful sense of humor. The food was also excellent and offered plenty of variety.

Since we were arriving very early in the morning, I had booked the rooms starting from the previous day to ensure they would be available upon our arrival. To avoid being marked as a no-show, I contacted the hotel in advance and asked them to acknowledge and confirm this arrangement. Unfortunately, despite trying for weeks through multiple communication channels, it was impossible to get a response. Messages went unanswered, and nobody could be reached by phone. In the end, I had to change the arrival date and, exactly what I had hoped to avoid happened: we spent many hours waiting for our rooms. We had booked two rooms with a pool view, but instead received one room overlooking mostly the restaurant roof and another with more of a courtyard/backyard view.

Mostly clean, big

The « calm pool » has a huge AC above making a lot of noise. The hammam and sauna, that are for extra money, are NOT clean at all. We had a cat with an open throat wandering around next to lunch table for food. None of the staff carred.