I liked the room, it was very big, the excellent location in the center, the staff at the reception very kind.

The internet it very bad and the breakfast staff should be kinder☹️

-The room was clean. -Very close to the old city & port.

-The location of the hotel. - Very poor breakfast.

The rooms were spacious and clean and were cleaned daily. Breakfast was nice and most of the markets are close to the hotel.

The AC of one of the rooms was not working. We had to call reception after every few hours to turn on the AC.

Friendly staff and location

The breakfast was great. The rooms were comfortable and as advertised. The staff were great and assisted us with all our requirements. The location is great, close to the shopping malls, marina and restaurants.

The hotel needs some maintenance, our walls were very dirty, things were breaking. There are no tea and coffee amenities in the room, so you have to go downstairs to reception for hot water or coffee.

clean good location asked the staff to decorate the room as it was our wedding anniversary and they went and beyond our expectations the room had flower petals on the bed and the floor and the bed had two towel ducks with flowers and candle decorations it was perfect

nice staff and perfect location

great Service

we got room 501 which was best in the house!

there is nothing not to like

Excellent location and staff were helpful. Well kept rooms and view from terrace is spectacular.s Special mention for the kitchen staff in particular the lady whose name I have forgotten who I think is a supervisor was very accommodating in letting me use the kitchen facilities to sterilise my daughters bottles. Literally minutes from the old town and I won't hesitate in making a a future booking

Nice, Central location. Excellent breakfast.

Good Service, clean and friendly staff

a very good , clean hotel , close to the old city

Everything is perfect! Breakfast staff are very kind! Recommended,?

location was half decent but in the middle of a random alleyway still. some of the staff were decent too. aside from that nothing.

So many things are wrong with this hotel. We were asked to pay for an omelette with a room that had breakfast included.!! The rooms were total rubbish water was leaking out of the shower glass had to keep wasting towels to clean the floor, the bidet was broken, the room had no natural light it was like being in a cave and the rooms had very basic facilities. We asked for a refund as we had paid a lot more via booking.com compared to the original website and were not satisfied with the room due to the broken facilities and we were told the boss was in Netherlands whereas the boss in fact has his photo structured as a Buddha on the main wall behind reception and was there the whole time (normally at reception) - so the other staff including the boss himself lied to our face just because they didn’t want to give a refund. Some of the younger staff did try to assist and they did offer a new room but this was half way into our stay and when we had gone for a tour, expecting us to come back randomly to move our luggage which was not practical and not worth it. This hotel and its policies are a reflection of the owner who is probably not well experienced in running hotels so does not really care about customer retention, referrals or satisfaction. Also just for information the hotel is mainly full of Russian and Ukraine residents. The hotel photos on booking.com DO NOT match what the hotel looks like in real life also. Would not recommend you can find something at a much better price near the beach or inner bazar areas. Find something else you’re likely to be disappointed and disheartened here. Never book again.

Location good price they have parking

breakfast is bad receptionist text me on whatsup and threat me to leave on time or my luggage will be thrown on street !

room clean

nothing

Staff are friendly

2 nights out of 5 I woke up in the middle of the night to a ridiculous cigarette smell, that apparently went into my room through the ventilation system. With no exaggeration, it felt like 5 people were smoking right next to me. Not pleasant at aaaaaalll. My room was also sooo small, that I could barely walk around the bed.

Good and clean, linen was changed daily. comfortable beds.

nothing really