Hotel Rosales Boutique

Hotel molto pulito, stanza carina e possibilità di usare la piscina con jacuzzi ad uso esclusivo (su prenotazione). Staff molto gentile e colazione preparata al momento

Nulla da segnalare

The hotel exceeded our expectations from the moment we walked in. We were greeted by friendly staff who offered us something to drink as we checked in. Karen helped us check in and always made sure we had everything we needed. Our room was not ready but they offered to hold our bags until it was and welcomed us at their rooftop terrace. The cook, Marta, was very friendly and was always willing to help. Breakfast was included and the meals were delicious and complete. The waiter, Alfonso, wore many hats from server, bartender to bellhop; he did an amazing job and always had a smile on his face. I liked that you can reserve the spa area for yourself an hour at a time and we really enjoyed the privacy.

Everything met or exceeded expectations.

Good location in the city centre of Neiva. The staff was very friendly. Very happy with the bathroom amenities available. The beds were good too.

The room could use some improvement. When showering the water couldn’t get away, the toilet seat was broken and we had a dirty carpet in our room. We also noticed a lot of ants coming from the balcony as the door wasn’t closed well. The breakfast was very simple and could also be upgraded.

breakfast was good. as was the roof terrace

there were many steps, trip hazards and the flooring was slippery.