The food had a huge variety, also delicious and the concept behind the all inclusive was well thought, but with some quality issues. (Speakers crackles, pool schedule was short) The shows were entertaining and enjoyable to see. The staff were kind and helpful every time. So kudos to all of them who work there! 🙏

When we arrived a disappointed guest arrived complaining about the room's door lock. When the receptionist took us to our room, which was kindly offered by the hotel (Thank you for the gesture!) with a view to the sea the door couldn't be opened because of the broken lock. (The receptionist tried his best to comfort us, but the manager gave us another room) So we got another room, but not as described in our booking, where it was explicitly mentioned that the view is facing towards the mountains and the pool, this was visible only from the room entrance, but not from the window. All respect to the local culture and beliefs but the door had no aspect of being soundproofed, so every morning at 04.50 we had a clear hearing from the nextdoor mosque where they daily do their praying. So we got up and barely could fall back to sleep. The toilet constantly had sewer smell so it was a challenging going in.

nothing staff were very rude and abrupt

they sell remote control from air conditioner at the reception. I was there in January, too cold without AC, had to purchase remote control for 18$ (3$ per day)

beach

nothing

location

nothing

The behavior of the hotel reception was very awful.

The hotel did not have shampoo, slippers, kettle, or even water. The room lamp was burnt and poorly cleaned

nothing

We arrived there at 8 p.m., but wait ~40 minutes for the check in. The room was much less and in a poor condition. There are so noisy (very poor sound isolation) and smelled of canalization inside a room. Another words, if you want to crap your days off go to them! Awful!!