The location is great. There was a functional aircon with a fully furnished kitchen

I spent more than 30mins trying to check in. They apparently double booked the room I wanted. According to them booking.com is a huge inconvenience as their bookings don’t reflect on their side so they attributed this inconvenience to that. I was being offered rooms that smelled horrible and both had a rug. I had informed them of my allergies but they were insisting. They were insisting because they had decided to offer the more convenient room to another family that was making a booking on the phone in my arrival. After a long back and forth, I was given the room they had promised to the other family. This is not happening for the first or 2nd time. Everytime I book with them I experience the same. Certain rooms are given to certain people. Also, their booking says breakfast included and according to them that is not the case. We had to pay extra. Booking online should be convenient. If they don’t have their admin in order, I will not be booking with them ever again.

The aircon in the main bedroom were exceptional.

the ladies serving breakfast were on there phones the whole time. We were hot when we got there, but could not use the swimming pool as it was green and in a bad state. The Lapa was full of droppings and we could not use it.

I love their dinner and the view at room no 8.

When its breakfast time, i had to always ask for warm milk. Warm milk can always be readily available. There is only 1 iron to use at the only that we share with the laundry staff. Add your irons. On my last dinner we waited long to be served yet at 21:00pm we were told that they are closing and we had to stop eating and take our food to the room.

Got a room I did not booked online...!!!

The location and family location feels had made for a wonderful stay.

There had been no dislikes, whilst some accomodation allows for a bit more mobility and use such as the presence of plates, the place had still been wonderful.

Room was clean

Nothing really

the resort is very clean and peaceful. it is very comfortable and is situated just close to town. very friendly staff.

i think they should offer bed and breakfast

Very friendly managent Good reception Very professional

Nothing