Apartamentos Parque Tropical en Lanzarote

Very clean. Very central. Lovely pool area, lovely atmosphere

Pool area nice with comfortable sun loungers. Bar man was so nice and excellent service. Location excellent. Poolbar food very good

On arrival room was dirty, but staff apologised and deep cleaned

Beds very comfortable and the apartment was spotless

The apartment was in a good location for shopping, dining, beach, bus service and very central. There was a supermarket across the road which had plenty of fresh produce and good supplies. Tv had some English channels. Plenty of sun loungers which were comfy with padding on. However, the lifeguard removed and chained up the sunbeds by around 4pm and was definitely in a rush to go home. He closed the pool by around 5pm despite the signs saying it opens until 8pm and the pool bar opened until 10pm if they had enough staff, the waiters were lovely and friendly but constant busy as they ran the restaurant Nico's in the evenings, so if you wanted serving with a drink at the pool bar you had to wait or go into the vey busy restaurant. The lifeguard also didn't unchain the sunbeds until after 9am, so if you are an early riser dont expect to sit round the pool before then. The pool was very clean and was slightly heated too. The bar service during the day was good and had offers and happy hour. 2 cocktails for 10euro and 2 beers for 6 euros. The bar staff were very friendly and they showed the football on the outside tv, and they played good selection of music all day. Pool area was generally clean. Nicos is the restaurant and you get 10% off food on an evening only, they serve food all day and it was delicious.

The receptionist wasn't very friendly, no please or thank you, no greeting. Just said 'Passports' and passed a set of keys and a map which she circled our room on. The room was facing onto the main street, which was noisy on a night, above the restaurant with people passing the bedroom window and although we were on the 1st floor above the restsurant the noise was coming from 6am from the bins being emptied and street cleaner machines and the restaurant noise all day and night from early morning. The beds were very uncomfortable and we suffered with back pain. The sheets felt damp when we got in them on a night. The bedroom was very basic with just wardrobe, 2 single beds and 2 bedside tables. No television and the furnishings were dated and not the cleanest. Our balcony at the back of thr room could have overlooked the swimming pool if there wasn't a huge tree there which filled the length of the balcony so no view at all, the sun didn't even hit the balcony so we never sat out there.