Koktem Burabay

Nice room and good location.

The breakfast included was really poor. The restaurant in the hotel was barely working.

new furniture, friendly stuff, good breakfast

I expect impeccable facilities for this price. the mattress was old and had a whole in it, the toilet didn’t work properly

nice restaurant, big room, clean and comfortable

noice of ventilation machine under the window

It’s located near the Kenesaray street and a lot of nice restaurants and businesses along the street. It’s also a walking distance from the lake shore and 10-15 minutes drive from major attractions.

The staff do not know much about the attractions and what services work or not in the village. There’s no knowledge of English at all. The breakfast is quite poor and they serve it from 9 to 11. It’s order based and even if you get there at 9 it takes them 25-30 minutes for them (only one person serves everyone) to bring the breakfast. The breakfast is minimal and you have to choose between some very common items. They’re short of some of the items they offer like oatmeal porridge. There’s no real coffee but a small cup of instant coffee. Two little slices of cucumbers and tomatoes with one walnut plus a tea spoon of butter and two very small slices of cheese and bread. I haven’t seen such a horrible breakfast in a hotel, lately. This takes one hour and just a waste of time. Then, you have to go and find a breakfast place! Imagine if there are several guests staying here during the summer! No breakfast buffet with common continental breakfast options.