Hilton Da Nang

We could not find fault as the Hilton ticked all the boxes for a stay in Da Nang. Amazing well trained staff give us exceptional service. We had access to the lounge and really enjoyed having a snack and drink overlooking the river before heading to the top floor to dine at The Sails for dinner.

Over eating as the food was so good!

Cleanliness, prompt and helpful staff. Proximity to major attractions . Convenience.

The pool was too small

The gym is complete and spacious. Breakfast selection was good though repeat the same everyday.

Overall quite good

The King room has a beautiful view of the river and city. It has a large bathroom with a soaking tub.

There were a few things that detracted from my experience at this Hilton DaNang. - The air conditioning never cooled the room, even with the thermostat set to 18°C/64°F. - The pillows appear to be large and fluffy but they flatten quickly. - The location was workable, but walking to the city center became very noticeable in the heat and after long days. - Unfortunately, my final interaction at checkout also left a poor impression. I was given 1 room key at check in, but at checkout, was accused having 2 and not returning 1 of them. Why would I keep a room key? The employee was unpleasant rather than simply resolving the discrepancy. I enjoyed the view in this room, but taken together, the issues were enough that I would not choose this hotel on my next visit to DaNang.