Property exactly as described, it was a perfect stay for our first time in Sorrento as it was very central. The owner Giusy was very helpful and excellent with communication, it was comforting to know she was never far away if needed! It had everything we needed for our 5-night stay, we appreciated the extra space that this property has compared to a hotel room. As others have pointed out, the internal staircase between the two levels is quite tight so you need to be careful going up and down. It was no bother for us, but older guests or guests with mobility issues might need to rethink the logistics of staying here.

Nothing we didn’t like at all! Would recommend for anyone staying in Sorrento who wants to be central to everything.

We really loved this apartment as it's smack bang in the middle of everything. As a light sleeper, I was a bit worried that I would struggle with the surrounding noise of neighbors and businesses (as that particular street doesn't get a lot of foot traffic from holidaymakers) but I just wore earplugs and it was absolutely fine! Even for a late afternoon nap! The apartment was very clean and everything looks the same as the pictures. It had all of the amenities we needed like an iron, ironing board, they even have a hairdryer! Having 2 bathrooms is also a god send. Our host was really helpful with everything and made our anniversary super special. My only thing I would say is I wish it was a bit clearer ahead of time how much you have to pay for the tourist tax as we paid 36 euro (which seems a bit steep). That being said, it was worth the money and we thoroughly enjoyed staying here. I highly recommend.

A heads up on the tourist tax before travelling would have been great but this is really a minor thing. No notes otherwise!

Wonderful location and staff are amazing.

Plenty of room and comfortable.

Great location in the center of the city. It was a large apartment with all amenities

We arrived to two kids and had to wait almost an hour to have someone show up to give us the keys. I had notified them when we would arrive, which they confirmed. Once we arrived, I continued to call and message them but no one answered. I finally had to leave to get a bottle of water for the kids because we were stuck outside. Finally, the owner sent her sister who was nice but did not have all the information. We then had to coordinate a time during our stay to meet up with the owner to give her our documents and pay, which should have been done during check in. We were also paid double for the city tax, which they reimbursed when I noticed. However, we are charged a fee for cleaning which was not stated on the booking. They would not give us our money back for this, even though we showed that we could not see this information on our end.