Palais Mirage d'Atlas, Hôtel & Spa

Everything

Room service can be problematic

Lovely helpful staff-main pool was fantastic and our kids had a smaller pool with their room which they loved. Great breakfast. Not too crowded.

Only downside is it’s 20 mins outside Marrakesh so £25 round trip each time you went in, but we knew that before we booked and the hotel was worth it.

Staff and pool where great. Room was amazing. Small and intimate. Food was great.

No water bottled provided. Bottled water had to be purchased and it was expensive. Taxi ride to shop 15 minutes away can fix this.

All the staff seem lovely people. The pool is lovely, or would be, but they sell ‘day passes’ to anyone so on a nice day it’s too busy with randoms taking the best beds Rooms are lovely

Service is comically bad. They are professional ignorers, then when you give up waiting and tell them you want to take your drinks (or lunch/dinner) as you’ve been waiting 15 minutes, they bicker like 10 year old siblings rather than doing anything about it. we stayed 10 days and the same dirty glasses where there when we left that were on certain benches as when we got there. the hotel is very isolated. Absolutely nothing within a walkable distance and not a hotel bus offering travel into the Médina, so it’s everything needs to be planned with taxis. Also the regular smell of septic tank issues is not pleasant.