Location, design style, accessibility

Coffee machines take too long. Staff attitude had to be raised with the Manager. Table management needs to improve, Table Occupied signs routinely ignored by guests meaning someone had to sit and guard the table whilst others went to bed buffet.

This hotel is beautiful and very clean. I'm sure in Summer the vibe will be completely different. We enjoyed our stay especially having the ocean view. The pool is stunning and true to it's photos, the gym facilities are great. The location is very good to access the beach.

We had an uncomfortable first day breakfast as the staff member kept telling us our breakfast was not included en though I knew it was. I said we would check but he kept interrupting us whilst I was eating. he even escorted us to the front desk straight after and just laughed nervously throughout. sure enough my breakfast was included. This was unprofessional. Also the bar was mostly closed despite saying it was 24 hour dinning.... I'm sure this hotel is fabulous in the summer but this time of year there is hardly anything to do in the location. you must travel an hour or so to all tourist attractions.

Pool and the room.

Nothing

It was fairly packed during the meals, all the rest was perfect.

Beautiful well run hotel. Great staff, lots to do nearby, ice cream van on grounds. Beautiful views, beats gardens. Walking distance to discovery land and restaurants.

Nothing to complain about.