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The staff is very friendly and patient even though that time the check in hour is very packed. She asked how the stay during out check out. Probably will stay again.

Need an improvement. Everything were said after we check out.

The apartments are very spacious and comfortable. Lovely pool and gym. Good location.

Staff are not very friendly or helpful. The majority don't understand English so it's hard to communicate and get things when needed. The apartment bathroom had a bad odor coming from it. Had to keep the door closed at all times. They had not cleaned the bathroom properly as the previous tenants underwear was in the bathroom. We booked an apartment for 4 adults and 1 9 year old kid. However we did not receive a towel or any other amenities for the kid. We had to pay and purchase for her when needed. Tried to get an early check in but could not. However they did provide a space to leave the baggage until we checked in which is one good thing. Late check out was given only for max 3 hours. The rest of the 2 hours we had to leave the baggage and manage with time as extending further required a full day payment which was not practical. They should have a better payment scheme for early check in and late check out. They can sure improve on their cleanliness and administrative tasks.