The location and staff were very good.

Extremely disappointed that the temperature controls in the room did not work. If the air conditioner was on it kept cooling no matter what temperature was set. If heating, it continued to heat regardless of the thermostat setting. Could no sleep due to constantly getting up to turn on/off the heater/air conditioner. Wi-Fi was not working at all. I was unable to accomplish what I needed that evening because I had no internet access in the room due to Wi-Fi not working. Reported to desk and was told they would inform manager, but could no do anything to help.

First time traveling with pets

That we couldn't stay longer

Location and spacious room

Check in took an hour. First room I was given had no running water. Went straight to bed after getting my second room only to wake up and find dead bed bugs on the sofa bed.

The hotel appeared nice and the staff were extremely helpful. I didn’t get to find out if the hotel was nice or not because when I tried to check in I was told the payment that booking.com made was declined.

It would have been nice to actually stay in the room that I was charged by booking.com for. Booking.com’s payment was declined. I need a full refund from booking.com.

The staff is friendly and helpful and the disabled accessible room was wonderful

Staff was very pleasant especially woman who checked me in. She was busy with several guests and she handled herself professionally and got us through quickly.

Everything was great!

I liked being on the first floor. The room was really big and well laid out.

The rooms close to the front desk can hear people talking or in my case, yelling. I could hear the lobby music as well. At around 5-6am you can hear massive amount of foot steps and noise of doors shutting and people talking to go get breakfast.

房间非常干净整洁舒适

早餐东西太少