Food is Exceptionally good for a 3 star Hotel. Daily changing menus and fresh as well. Good Value for money! The beds are comfortable. Very very nice Staff.

Very very thin walls, you’ll hear anything and anyone. We had mold in our bathroom as well as hair stuck in the drainage from the previous Guests. The A/C is very old and was leaking.

The staff tried their best to help the situation. However, we were unsatisfied with their answer to the solution

No AIRCON OR ELECTRICITY since 3am in the morning until 9:30 am the next day flashing green and Red key card holder for hours on end no lights Loud beeping sound coming from the key card holder for at least three hours . Ended up not sleeping due to noise disturbance , Staff could only offer a free breakfast at 10:20 when breakfast finishes at 10:30 as compensation we then proceeded to book a transfer the following morning to the local airport and not even the taxi fare was offered to be paid for .very disappointed. I will never be returning here again.

Clean and comfortable

Air con wasn’t very powerful Pool open 10-6 only it was very hot would have been nice to use early and late to avoid the sun Very thin walls lots of noise

We stayed in paradise last week. Staff was very very friendly and helpful, food was amazing, tasty. Room looked after every day, fresh towels everyday, bed made. Two bars where they make you lovely cocktails or pour wee beer. Hotel is just few minutes away from beach and nearby harbour with surf/paddleboard school. Also renting bikes straight beside hotel. Good place to rest and enjoy the peaceful, stress free holiday. M&C

Clean and close to the arenal beach

No water in the half board which is not understandable also in the room you can here noise from other rooms and only one elevator for lots of rooms ! ..

Food and Done of the employees serie so friendly

The clearing is Bert poor

breakfast was amazing, fine hotel to spend a couple of nights at El Arenal

Good location, nice pool and good breakfast.

While the lower floors are renovated, the rooms and especially the bathrooms could use some work.