TUI MAGIC LIFE Africana

Amazing staff!

The staff they are trying their best to make you comfortable

Building needs major upgrades

The stuff are very welcoming and Friendly. The animation and entertainment at night is exceptional and animation team are amazing people. You feel like you’re with family not strangers. Never felt this confortable with such people. Food is varied and delicious. Multiple restaurants to eat from, all inclusive is great, you can eat at any time - available snacks and drinks whenever you want. Many Activities to do, litterally like you can do tennis - archery - zumba etc… and learn new skills, and about the tunisian culture. You can never get bored in this hotel. I also liked the fact that there are many pools and they are all big. Big hotel - location is great as well as the sea is crystal clear, but there were many jellyfishes. Maybe something can be done regarding those?

Didn’t like the room that was given there was no bathtub. Although they offered to give us another room but the other room does not have a bathtub either and we have a baby with us so they did gave us a small plastic bathtub for our baby. They did make a nice gesture to give us a pool view room however, There was a weird smell coming out either from the bathroom wall tiles, the shower or the AC we couldn’t understand where it came from, but when we close the balcony and open the AC a very bad smell coming in around all the room. The weather was hot and we were unable to use the AC due to the bad smell. Our baby needs good air quality not bad smells. I noticed the same bad smell was also coming in the reception’s bathroom so it might be something in the walls. Rooms can be better because of these issues. But overall everything else was perfect.

Staff in restaurent was not professional.