Klir Waterpark Resort and Hotels

The staff were very accommodating, friendly and courteous. The kids really enoyed the wave pool and bubble bath. Rooms are adequately sized and comfortable. We ordered food af the restaurant for dinner, most were all delicious and in big servings.

Breakfast included in the booking is bland and not sumptuous (if you are used to hotel breakfast, need to lower your expectations). Not buffet, single serving only.

The resort is clean and spacious ..

POOR COMMUNICATION.. NOT FRIENDLY STAFF We stayed overnight due to the concert In Araneta Coliseum. The STAFF coordination its NOT good . POOR communication. We check in 12:30 pm They promised us a free shuttle to take my children to the concert. Between 12-4 pm. Per conversation through email.. But when we arrived the receptionist said the shuttle left at 10am. The receptionist stated “ it’s FREE we supposed to be there at 10am” we’re the one we supposed to be flexible “. How in the world were going to be there at 10am if the check in time-in the resort is between 12-2 pm ?.. it was Sunday when we checked out. The y closed at 4pm. We asked a favor if we can stay til 2-3 pm without paying. But they said NO you have to pay 600 pesos per hour after 12 noon.. No consideration. No free. No favor. No free shuttle. THEY JUST ALL ABOUT BUSINESS..

The resort location, cleanliness of the room. comfortable bed, approachable staff, the free breakfast, unwinding surrounding, and the free safe parking. Nice for family gathering and barkada outing also.

It much be better if the free wifi connection reach even inside the room.

responsive staff

there are areas in the room that needs fixing particularly the CR. it was also advertised that there is wifi access however its only available in the lobby.