The Palace Elisabeth is a beautiful hotel with excellent customer service. In fact, probably the best service I have experienced at a hotel. The staff is very positive, friendly and helpful. They go the extra mile to make sure guests feel comfortable and taken care of. The hotel's location on the seaport is convenient to the center of town, restaurants, cafés and bars. Our hotel room was beautiful and had great views of the seaport. Breakfast was absolutely delicious - I highly recommend the eggs Benedict with ham or salmon. The truffled eggs were also very good!

My two pieces of feedback are that it would have been nice to know in advance that there was luggage pickup from the ferry port so we didn't have to drag our heavy luggage to the hotel. We found out thereafter and took advantage of this service on the way back to the seaport. Also, the hotel suggested and booked a dinner for us at a restaurant which was supposed to be excellent, but both the food and service was terrible, so we paid, left our food on the table and returned to the hotel. After speaking to guest services and sharing our experience at the restaurant, we went on to have dinner at the hotel's sister restaurant down the pier which was very good. Based on the experience we had, I expected the hotel to discount or comp the second dinner at their partner restaurant, but they didn't offer which was disappointing. Aside from this, the experience at the hotel was great!

Everything. Great hotel, very well located in the center of old town but still with ocean view. Great service and amazing breakfast.

None.

Beautiful hotel in the perfect location

The restaurant for dinner. Portion sizes and wait time was poor.

Location, room facilities and the view.

Excellent location, classy hotel .

Our room air con was not working ,the staff need to check everything before allocating to guest..we asked to change the room at night as it was too hot ..it was done immediately though ,but we spend half day in the non ac room.

I was upgrade for penthouseVery friendly Staff hHelp me book the reservation for the restaurant in the hotel the best food we have in Croatia

Stay longer

High end Hotel, great service, food and location.

everything perfect