I did have to ring the property as there were supposed to be instructions sent about collecting the keys. However was able to sort out the situation over a phone call. Good location next to eateries and shopping centre.

Felt like the walkways near where the cars drove and entrance/exit gates could have a little more lighting for night time. We had to get the access for the automatic gate car renewed at reception, but also a quick process. Pool was lovely to look at - think the decked area near the cafe/restaurant could benefit from some umbrellas or shade and greenery against the wall. Some of the plantation shutters were broken and let in quite a lot of light when the sun was rising. Think the rooms were generally well maintained, but looked like they needed a bit of refresh in places.

Location and facilities. Late check out was granted

Nothing

Stunning

Broken and dusty blind/shutters and musky smell in the kitchen cupboards

The location amazing

The stress of getting in contact with them took ages, the house had rat poo and cockroaches cold and flu tablets and someone old noodles throughout the house and cupboards