Personnel super sympa

Sale de bain remplis d’insectes, wifi ne fonctionnait pas , pas super propre

The staff here were amazing and so friendly they helped me with everything. The breakfast is yummy and the rooms are clean. If you’re in Kuta I would definitely recommend staying here it’s comfortable and quiet and easy to relax

Pool was good

Broken step, broken door handles, no cleaning in the room, or rubbish emptied for the 5 days of stay. Not value for money, wouldn't recommend.

Bungalow with private plunge pool was excellent. Breakfast however was a disaster. Didn't turn up on the first day and on the second it was the saddest pancake and eggs you can imagine.

Breakfast and we had to hunt for the staff if we needed help.

Overall okay stay. Breakfast was very minimal, but the staff gave us our money back to go have breakfast somewhere else, which was kind.

Breakfast.

Great location and lovely hotel.

There was no Wi-Fi in my room.

I was there for one night .in the morning no eletricity no eater nothing .i could not even was my teeth imagen my self ⁹

It had pleasant view from the terrace and is close to shops, gym and restaurants. Employees were all smiles, so it was hard to explain how everything was awful. I could get toilet paper whenever I asked for it.

There was no water, no wifi, no room service even when asked for. Trash was never emptied, even though it was outside of the room, so cat and monkeys would make a mess whenever I was not near. I was moved from mountain view to "superior room", because of lack of water. The wifi there was not available. It absolutely did not earn its name. To get to the shower/toilet you have to go through rain(if it is rainy, which for me was 5 out of 7 days). The room is dark with annoying overhead light. Lamp next to the bed was not working. I was asked to leave my valuables not in room, but in front, where almost never anyone was. On the last day, similar to first day I could not find anyone, so I went without breakfast. When moved I was asked to pay extra 100k for superior or 250k for the room with pool. But I refused, as I saw no value for the money, and took room without no pool. But there was still moments without proper water flow. I removed head from shower, so I could take a bit better shower. I regret not leaving that place after first day.