The team working at the hotel was lovely. They made sure we could check in late and made arrangements for breakfast. The SPA facilities are also quite alright and look well maintained. The building looks new and cozy and the underground parking is easy to reach. The parking slots are big enought.

Our room was not cleared prior to our arrival. I asked the team twice to clean and even after my second request the room was still dirty: - there were signs of mold and dead water flies in the toilet and on the toilet itself - the floor was full with dust and hair from previous occupants from months ago - there were stains and hair on the bedsheets from previous guests as well The electricity was partially turned off - we had to turn on the fuses ourselves, as the staff at the receptions dask did not know what to do. I understand that we stayed at the hotel right when the season had started, but it is unacceptable to give a room without even airing it and checking to cleanliness and if the water and electricity are running.

great facilities, really clean, lovely friendly staff,

was a bit disappointed about the aspect we were on -1 floor which meant the apartment was a bit dark but it was a small problem

the location and the style of the the hotel

I didn’t like the view to the road and i did make a request to provide me a room with view but unfortunately i got a room to the street view:(

The modernity of the apartment fully equipped with every thing you may need during your stay. The Gym and the pool, the material of the furniture, the kitchen

it would be nice to have a bar or similar place where to have a coffee or just a drink.. there’s no place where to aggregate people, and even if it’s a residence, considering the SPA, would be nice to have a place where to chill out with other people and make the place sociable

staff specially Emanuel 👍👍👍 very professional and cooperative

-too many spiders and insects -sofa bed without covers or below !! was useless .. - noisy street

Les Houches is a nice village and the chalet and facilities absolutely lovely. Would definitely recommend!

Beautifully done! Great views! Great staff! Only thing the rooms were warm in July!

No aircon! But its the alps in July!?

Super Gym and pool. Lovely manager and staff to help with any questions.

Quite in summer but winter would be excellent choice of appartment

well equipped kitchen big balcony/terrace underground parking

nice view but very noisy location cold water in kids swimmingpool

Fantastic hotel that feels like home. Our apartment was perfectly equipped, spacious and cozy, and we had a great time resting at the spa located at the hotel. Amazing place! We will definitely be back again.

We had some issues with the wifi. Having Netflix would be a nice bonus to the experience.

Great location, apartment was beautiful and well equipped. Swimming pull and all facilities were superb.

There was no WIFI in the apartment, so that's the reason I give 9 and not 10.

Beautiful apartments, really high standard accommodation and absolutely brilliant facilitates and staff.

Nothing

Great facilities, comfortable beds and very helpful staff.

I think this is possibly one of the nicest places I have had the fortune of staying. Amazing facilities, very comfortable, good location. Stayed for a long weekend with my son as part of a ski trip. I would highly recommend

Would be great if there was a bar within the building.

Very high standard

Gym was quite warm