ONOMO Hotel Waterfront

Posizione, pulizia, ristorante, ampiezza della stanza

Una minuzia: la spruzzetta della doccia tendeva a staccarsi dal supporto e cadere e, se messa in posizione, finiva per allegare il pavimento

Amazing breakfast, the lady laveve she is so friendly and helpful, she always smile, great asset to your company.

Nothing

Everything

Good location, friendly staff and good food

On our first night, we found a large cockroach right outside our door. We also had to change rooms because the first one only had a fake window facing the corridor, where the lights were on constantly, while the second room did not have proper curtains. The second room change went smoothly, but when we made the first switch, the staff failed to mention that we would have to pay an additional fee because the room we chose was considered a higher category than the previous one. Had we been informed in advance, we would have chosen a different room. Moreover, the reason for this supposed “upgrade” was never clearly explained, and any additional charge should have been communicated before the room change. The rooms also do not have closets, which makes it difficult to properly store clothes during a stay. In addition, we had to request basic amenities such as towels and a hairdryer, rather than having them provided in the room from the beginning. Overall, there were several avoidable issues that made the stay less comfortable than expected, particularly given the lack of clear communication from the staff.